Price guide by Codroid Labs, Zoho Partner, New Delhi
Zoho CRM Pricing India 2026: All Plans in INR + GST
Zoho CRM pricing India starts at ₹800 per user per month on the Standard edition billed yearly, and a free edition covers up to 3 users.
Inside: Zoho CRM pricing India for all 5 editions, monthly vs yearly billing, GST worked out, add-ons and a price table by team size. Prices checked on zoho.com on 4 November 2026.
Short answer
Zoho CRM costs ₹800, ₹1,400, ₹2,400 or ₹2,600 per user per month on yearly billing for Standard, Professional, Enterprise and Ultimate. Month-to-month billing costs ₹1,300 to ₹3,200. GST is charged on top, and the Free edition costs ₹0 for up to 3 users.
Zoho CRM Pricing India: All 5 Editions in INR
In short: Zoho sells one free and four paid editions. Paid plans are priced per user per month, and yearly billing is the cheaper way to pay.
These Zoho CRM pricing India rates come from Zoho’s Zoho CRM pricing page, checked on 4 November 2026. All figures exclude GST.
| Edition | Billed yearly (per user/month) | Billed monthly (per user/month) | Zoho’s label |
|---|---|---|---|
| Free | ₹0 for up to 3 users | ₹0 | CRM starter kit |
| Standard | ₹800 | ₹1,300 | Beginner-friendly |
| Professional | ₹1,400 | ₹2,100 | Automation and AI |
| Enterprise | ₹2,400 | ₹3,000 | Deep customizability (marked Most Popular) |
| Ultimate | ₹2,600 | ₹3,200 | Bespoke solutions |
The same figures appear on Zoho’s feature comparison page. Zoho CRM pricing India figures do change over time, so confirm them on Zoho’s page on the day you pay.
Zoho CRM Pricing India: Monthly vs Yearly Billing
In short: Yearly billing cuts the per-user price by 19% to 38%, depending on the edition. Monthly billing costs more but keeps you flexible.
Zoho describes Zoho CRM as pay-as-you-go, monthly or yearly, with no contract lock-in. On Zoho CRM pricing India plans, yearly billing saves this much for one user over 12 months.
| Edition | Monthly billing, 12 months | Yearly billing, 12 months | You save per user |
|---|---|---|---|
| Standard | ₹15,600 | ₹9,600 | ₹6,000 (38%) |
| Professional | ₹25,200 | ₹16,800 | ₹8,400 (33%) |
| Enterprise | ₹36,000 | ₹28,800 | ₹7,200 (20%) |
| Ultimate | ₹38,400 | ₹31,200 | ₹7,200 (19%) |
A simple rule: pay monthly while you test the fit with real users. Move to yearly once the team uses the CRM every day.
Zoho CRM Pricing India With GST: Per-User Cost
In short: GST is not included in Zoho’s listed prices. At 18% GST, a ₹1,400 Professional licence costs ₹1,652 per user per month on yearly billing.
Zoho’s pricing page states that local taxes such as GST are charged in addition to the listed prices. Software subscriptions in India attract 18% GST, so every Zoho CRM pricing India figure reaches your invoice as the licence price plus 18%.
| Edition | Yearly billing + 18% GST (per user/month) | Monthly billing + 18% GST (per user/month) | Per user per year, yearly billing with GST |
|---|---|---|---|
| Standard | ₹800 + ₹144 = ₹944 | ₹1,300 + ₹234 = ₹1,534 | ₹11,328 |
| Professional | ₹1,400 + ₹252 = ₹1,652 | ₹2,100 + ₹378 = ₹2,478 | ₹19,824 |
| Enterprise | ₹2,400 + ₹432 = ₹2,832 | ₹3,000 + ₹540 = ₹3,540 | ₹33,984 |
| Ultimate | ₹2,600 + ₹468 = ₹3,068 | ₹3,200 + ₹576 = ₹3,776 | ₹36,816 |
If your business is GST-registered, check that your company name and GSTIN appear on the Zoho invoice. Your CA can then confirm how much input tax credit you can claim.
Zoho CRM Price Calculator: Yearly Cost by Team Size
In short: Multiply users by the per-user price and by 12, then add 18% GST. The table below does the first part for common team sizes.
Zoho has its own Zoho CRM licence calculator, which builds a downloadable estimate with add-ons. For a quick answer, this Zoho CRM price calculator table turns Zoho CRM pricing India rates into yearly totals.
| Users | Standard | Professional | Enterprise | Ultimate |
|---|---|---|---|---|
| 3 | ₹28,800 | ₹50,400 | ₹86,400 | ₹93,600 |
| 5 | ₹48,000 | ₹84,000 | ₹1,44,000 | ₹1,56,000 |
| 10 | ₹96,000 | ₹1,68,000 | ₹2,88,000 | ₹3,12,000 |
| 25 | ₹2,40,000 | ₹4,20,000 | ₹7,20,000 | ₹7,80,000 |
| 50 | ₹4,80,000 | ₹8,40,000 | ₹14,40,000 | ₹15,60,000 |
Example only: Zoho’s yearly-billing list prices × users × 12, before GST. Zoho’s own calculator showed the same ₹1,68,000 for 10 Professional users.
How to use this Zoho CRM price calculator in three steps:
- Count only the people who will sell or manage sales in the CRM.
- Pick your edition and read the yearly figure for your team size.
- Multiply by 1.18 to add GST. For 10 Professional users, that is ₹1,68,000 + ₹30,240 GST = ₹1,98,240 a year.
Teams of 3 or fewer can start on the Free edition at ₹0 and upgrade later.
Add-Ons and Support Plans That Change the Total
In short: Team users, paid support and data backups are the add-ons buyers miss when they read Zoho CRM pricing India pages. Classic support is already included in every paid edition.
| Add-on | Price (checked 4 Nov 2026) | What it is for |
|---|---|---|
| Team users | ₹400 per user/month billed yearly, ₹500 billed monthly | Non-sales staff, such as support or finance, who work in their own team modules |
| Classic support | Included in paid editions | Email, call or chat help from Zoho |
| Premium Support | 20% of your subscription fee | 24/5 chat and phone support, first response within 3 hours |
| Enterprise Support | 25% of your annual subscription fee, minimum 50 user licences | A dedicated Technical Account Manager |
| Data backup | ₹690 per request | A full backup of your CRM data |
Sources: Zoho’s licence calculator, Zoho CRM support plans and the feature comparison page.
Example only: 10 Professional users + 5 team users + Premium Support, billed yearly. ₹1,68,000 + ₹24,000 + ₹33,600 = ₹2,25,600. Add 18% GST (₹40,608) and the total is ₹2,66,208 a year. Premium Support here is 20% of the user licences, as Zoho’s calculator shows it.
Zoho’s calculator also notes that add-ons such as extra file storage, data storage and portal users are available in all paid plans. Planning WhatsApp messages from the CRM? See our Zoho CRM WhatsApp pricing guide.
Zoho CRM Price Comparison: What Each Edition Adds
In short: The price gap between editions buys higher limits and more automation. Data storage, custom modules, Blueprints and sandboxes usually decide the edition.
This Zoho CRM price comparison shows what the Zoho CRM pricing India gap between editions buys. Limits come from Zoho’s feature comparison page, last updated by Zoho on 12 May 2026.
| Limit | Free | Standard | Professional | Enterprise | Ultimate |
|---|---|---|---|---|---|
| Price, yearly billing | ₹0 (3 users) | ₹800 | ₹1,400 | ₹2,400 | ₹2,600 |
| Data storage (1 to 200 users) | 5,000 records | 1,00,000 records | 10 GB (about 5 million records) | 10 GB | 10 GB |
| File storage | 1 GB | 1 GB + 512 MB per user | 1 GB + 512 MB per user | 1 GB + 1 GB per user | 5 GB + 1 GB per user |
| Custom modules | None | 10 | 25 | 200 | 500 |
| Custom fields per module | None | 10 | 155 | 300 | 500 |
| Workflow rules per module | 10 (5 active) | 30 (15 active) | 80 (40 active) | 125 (75 active) | 150 (100 active) |
| Blueprints | None | None | 3 | 50 | 100 |
| Sandbox | No | No | No | Yes | Yes |
| Mass emails per day (per org) | None | 250 | 500 | 1,000 | 2,000 |
Notice the jump at Professional. Data storage goes from 1,00,000 records to 10 GB, so a large lead database can outgrow Standard quickly. Our Enterprise vs Professional guide covers the next jump, and workflow automation by edition explains rule limits.
Zoho CRM Pricing India by Team Type: Which Edition Fits?
In short: Most small Indian sales teams start on Standard or Professional. Move to Enterprise when you need custom functions, territories, portals or a sandbox.
- Free (₹0): up to 3 users who need leads, deals, basic workflows, reports and the mobile app.
- Standard (₹800): a small team that needs workflows, assignment rules, cadences, dashboards and sales forecasting.
- Professional (₹1,400): teams that need quotes with price rules (CPQ), guided sales processes, inventory and email insights.
- Enterprise (₹2,400): larger teams that need Zia AI, territory management, custom functions, wizards and customer portals.
- Ultimate (₹2,600): teams that need everything in Enterprise plus higher limits, data preparation and custom AI/ML.
Prices are per user per month, billed yearly, before GST. Check the Zoho CRM price comparison table above for limits, then test your pick in Zoho’s 15-day free trial with 2 or 3 real deals.
Zoho CRM Alternatives Free of Charge: Start Inside Zoho
In short: Before you look for Zoho CRM alternatives free of cost, check Zoho’s own options. Zoho CRM Free and Bigin Free both cost ₹0.
Many people searching for zoho crm alternatives free find Zoho CRM pricing India rates high for a tiny team. Zoho has several cheaper starting points, plus Zoho One for whole-company use.
| Option | India price (per user/month) | Users | Main limit or scope | Suits |
|---|---|---|---|---|
| Zoho CRM Free | ₹0 | Up to 3 | 5,000 records | Very small sales teams |
| Bigin Free | ₹0 | 1 | 500 records, 1 pipeline, 3 automations | Solo founders |
| Bigin Express | ₹400 yearly, ₹550 monthly | Team | 50,000 records, 3 team pipelines | Small teams leaving spreadsheets |
| Zoho CRM Plus Starter | ₹1,200 yearly, ₹1,500 monthly | Team | CRM with help desk, live chat, email marketing and more | Sales, service and marketing together |
| Zoho One | ₹1,250 per employee (all employees) or ₹3,500 per user (flexible), billed yearly | Whole company | The full Zoho suite | Running most departments on Zoho |
Sources: Bigin pricing, Zoho CRM Plus pricing and Zoho One pricing, checked 4 November 2026. GST extra.
Compare these in our Bigin vs Zoho CRM guide, our Zoho One vs Zoho CRM Plus guide and our Zoho One pricing India breakdown.
Zoho CRM Pricing India Beyond Licences: Setup Cost
In short: Licences are only part of the bill. Setup, data migration and training cost extra, whether you use Zoho Jumpstart or a partner.
Zoho runs Zoho Jumpstart, a paid implementation programme in India with 15, 20 and 25 hour packages. Partners such as Codroid Labs handle custom scopes. Our fees are quoted after a free call.
Duplicate leads and messy sheets add hours to any setup, so clean data first. See our Zoho CRM implementation cost in India guide and our Zoho implementation partner India guide.
How to Buy Zoho CRM in India Without Overpaying
In short: Five steps keep Zoho CRM pricing India costs under control: trial first, buy only needed licences, go yearly once adoption is steady and review users quarterly.
- Start a free trial with real data and 2 or 3 real users.
- List the 3 features you cannot work without, and match them to the lowest-priced edition that has them.
- Buy full licences only for people who sell or manage sales. Give support or finance staff team user licences.
- Switch to yearly billing once the team uses the CRM daily.
- Review licences every quarter. Zoho bills for the licences you hold, so reduce them when people leave.
Already on Zoho? A Zoho CRM audit can spot unused licences and edition features you pay for but never use. For wider savings, read our CRM cost reduction guide.
Codroid Labs: Zoho Partner Help With Zoho CRM Licences
Codroid Labs is a Zoho Partner and a Zoho AI Enabled Partner, accredited by Zoho in October 2026 after the Zoho AI Accelerator Series 2026. We are based in Green Park, New Delhi.
We sell Zoho licences, help you pick the right edition and user count, and handle setup, customisation, data migration, training and AMC support. Clients across India and abroad are served remotely from New Delhi.
Licences follow Zoho CRM pricing India rates as published by Zoho. Service fees are quoted after a free call. See our Zoho services for what we cover.
Call +91 7838402682 or email team@codroiditlabs.com.
Quick Answers
How much is Zoho CRM per month in India?
₹800 to ₹2,600 per user on yearly billing, or ₹1,300 to ₹3,200 on monthly billing. GST is extra.
Is Zoho CRM free in India?
Yes. The Free edition costs ₹0 for up to 3 users and 5,000 records.
Does Zoho CRM pricing India include GST?
No. Zoho states that local taxes such as GST are charged on top of listed prices.
Is there an official Zoho CRM price calculator?
Yes. Zoho’s own Zoho CRM price calculator builds an estimate with add-ons. The team-size table above gives a quick answer.
Frequently Asked Questions
How much does Zoho CRM cost for 10 users in India?
Using Zoho CRM pricing India rates on Professional with yearly billing, ₹1,68,000 a year before GST, or ₹1,98,240 with 18% GST. On Standard, ₹96,000 before GST.
Which Zoho CRM edition is the most popular?
Zoho marks Enterprise as Most Popular on its pricing page. Many small teams still do well on Standard or Professional.
Can I switch from monthly to yearly billing later?
Yes. Zoho says Zoho CRM is pay-as-you-go, monthly or yearly, and you can change plans from the Upgrade link inside the CRM.
How long is the Zoho CRM free trial?
Zoho’s sign-up page offers a 15-day free trial. Zoho CRM Plus lists a 30-day free trial.
What are team users in Zoho CRM?
Lower-cost licences for non-sales staff. They work fully in their own team modules but get limited access to sales modules, and they cannot build or view reports and dashboards.
Does Zoho charge for CRM data backups?
Yes. Zoho’s feature comparison page lists data backup at ₹690 per request in every edition.
Can I claim GST input tax credit on Zoho CRM?
GST-registered businesses can usually claim credit on software used for business. Make sure your GSTIN is on the invoice and confirm with your CA.
Does Codroid Labs sell Zoho CRM outside Delhi?
Yes. We serve teams across India and abroad remotely from New Delhi. If you need an on-site session, ask on the free call.
Pick your edition with confidence
Book a free call with Codroid Labs. We will check your team and sales process against Zoho CRM pricing India options, then tell you plainly which edition and how many licences you need.
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