Privacy Policy

1. Introduction

At Codroid Labs (“we,” “us,” or “our”), your privacy is our priority.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or solutions.

By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information
    Your name, email address, phone number, company details, billing information, or any details you provide when using our services or contacting us.

  • Technical Data
    Information about your device, IP address, browser type, operating system, and usage patterns collected through cookies, analytics, or similar technologies.

  • Project Data
    Information related to projects or tasks you entrust to us, including documents, files, or specifications you share for service delivery.

  • Communication Data
    Emails, chat messages, support tickets, and other communications you have with us.

3. How We Use Your Information

We process your information only for legitimate business purposes, such as:

  • Service Delivery
    To provide, manage, and improve our IT, cloud, and software services.

  • Communication
    To send updates, invoices, important service-related notices, and respond to inquiries.

  • Enhancement & Analytics
    To analyze usage trends and improve our website and services.

  • Security & Compliance
    To prevent fraud, maintain security, and comply with legal obligations.

We do not sell or rent your personal information to any third party.

4. Data Protection & Security

We implement strict technical and organizational measures to keep your data safe, including:

  • Data encryption (in transit and at rest)

  • Restricted access to personal information

  • Regular security audits and risk assessments

Despite our best efforts, no method of transmission or storage is 100% secure. We continually improve our practices to safeguard your data.

5. Data Sharing & Disclosure

We will never share or sell your personal information except in the following cases:

  • Legal Compliance
    If required by law, regulation, or court order.

  • Business Operations
    With trusted service providers or partners who assist in delivering our services (for example, secure hosting or payment processors), and only under strict confidentiality agreements.

6. Your Privacy Rights

Depending on your region (e.g., GDPR, CCPA), you may have the right to:

  • Access – Request a copy of the personal data we hold about you.

  • Correction – Ask us to update or correct inaccurate information.

  • Deletion – Request deletion of your personal data, subject to legal or contractual obligations.

  • Withdraw Consent – Revoke consent where processing is based on consent (e.g., marketing emails).

To exercise these rights, please contact us at team@codroiditlabs.com

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal and tax obligations

  • Resolve disputes or enforce agreements

After the retention period, we securely delete or anonymize your data.

8. Cookies & Third-Party Links

  • Our website may use cookies or similar technologies to improve user experience and analyze traffic.

  • We may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal data.

9. International Data Transfers

If you access our services from outside India, please note that your information may be transferred to and processed in countries where data protection laws may differ. We take appropriate safeguards to ensure your data remains protected.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
When changes are significant, we will post the revised policy on our website with the updated effective date.
Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have any questions, concerns, or data-related requests, contact us at:

  • Email: team@codroiditlabs.com

  • Location: India (serving international and domestic clients)