Zoho Inventory Features provide a comprehensive suite of tools designed to help businesses across retail, ecommerce, manufacturing, and dropshipping sectors streamline their daily operations. In a modern business environment where manual data entry is a significant bottleneck, these features offer the automation and visibility required to manage the entire customer lifecycle—from the moment an order is accepted to its final dispatch. By centralizing information, the software ensures that businesses can grow without losing control over their stock levels or customer promises.
Table of Contents
1. Multi-channel Sales Mastery with Zoho Inventory Features
One of the most vital Zoho Inventory Features is the ability to centralize orders from diverse sales channels into a single, unified dashboard. The software integrates with major marketplaces like Amazon, eBay, and Etsy, as well as shopping carts such as Shopify and Zoho Commerce. This integration ensures that when an item is sold on one platform, the stock-on-hand details are pushed to all other channels automatically. This real-time synchronization prevents the risk of overselling and allows businesses to expand their online presence with confidence.
2. Advanced Warehouse and Item Management
Managing stock across different locations is simplified through robust Zoho Inventory Features. The system tracks items across various storage facilities and manages inter-warehouse transfers with ease. For larger operations, the software supports advanced warehousing needs, such as managing up to 5,000 bins per location in the Enterprise plan. Additionally, item management is enhanced by features like the SKU generator and package geometry, which optimizes logistics by using precise measurements to maximize space efficiency.
3. Strategic Inventory Control: Serial and Batch Tracking
For businesses dealing with high-value electronics or perishable goods, serial and batch tracking are essential Zoho Inventory Features. Users can track the movement of every individual item using unique identifier codes or monitor batch expiration dates. This level of granularity ensures that perishables are sold before they expire and provides a complete history of every product shipped, which is crucial for quality control and potential sales returns.
4. FBA-Ready Amazon Integration
Specific Zoho Inventory Features are tailor-made for Amazon sellers, offering an “FBA ready” environment. This allows businesses to ship items to Amazon fulfillment centres and even fulfill non-Amazon orders using FBA stock directly through the Zoho interface. The software syncs the item master based on SKUs, ensures sales orders are instantly updated, and provides real-time shipment tracking to keep customers informed. This synergy allows for a world-class delivery experience while reducing overhead costs.
5. Integrated Shipping and Global Fulfillment
Efficient delivery is a hallmark of the Zoho Inventory Features set. The platform integrates with over 40 global shipping carriers, including UPS, FedEx, USPS, and DHL. Users can fetch real-time shipping rates, generate packing slips, and print shipping labels in their preferred format directly from the application. Furthermore, integrations with services like AfterShip automate shipment tracking and send real-time updates to customers, satisfying the need for transparency in the delivery process.
6. Seamless Financial and CRM Synergy
The accounting-focused Zoho Inventory Features allow businesses to go paperless by integrating with Zoho Books. This ensures that all sales and purchase information is automatically accounted for, helping businesses stay up-to-date on tax liabilities and cash flow without duplicate data entry. Additionally, integration with Zoho CRM helps build lasting customer relationships by providing sales teams with real-time stock data and AI-powered sales assistance for smarter selling.
7. Customisation, Automation, and Analytics
Growth often brings complexity, which is why automation is a core component of Zoho Inventory Features. Users can set workflow rules to update fields automatically, use barcode scanning to auto-fill information, and utilize webhooks or Deluge scripts for deep system customisation. To support data-driven decisions, the software integrates with Zoho Analytics, allowing businesses to discover crucial insights into their metrics and identify potential growth areas or inventory reorder points.
Scalable Pricing for Your Business
The flexibility of Zoho Inventory Features is further reflected in its scalable pricing plans:
- Free Plan: Includes 50 orders per month, 1 user, and 2 locations.
- Standard ($29/mo): Offers 500 orders and features like dropshipping and backordering.
- Professional ($79/mo): Increases to 3,000 orders and adds serial and batch tracking.
- Premium ($129/mo): Provides 7,500 orders, automation tools, and barcode generation.
- Enterprise ($249/mo): Supports 15,000 orders, 10 locations, and full Zoho Analytics integration.
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